Patient Info / Forms
We are here to help you enjoy your life, pain-free! To make a convenient appointment or free consult, simply call us today at Wasilla: (907) 373-9462 or Anchorage: (907) 332-0021. Empower Physical Therapy in Anchorage and Wasilla, AK is dedicated to helping you identify the cause of your pain and creating a custom treatment program that will allow you to return to normal activities pain-free.
Patient Forms
At Empower Physical Therapy in Anchorage and Wasilla, AK, we want to maximize your time with us. If you would like to save time on your first visit, please print the following patient documents below, fill them out, and bring them with you to your first appointment or free consult. Otherwise, allow extra time before your appointment or free consult to fill them out in our office.
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EPT Release of Information
We encourage patients to obtain copies of electronically maintained records at no charge directly from your HenoPortal account. The Heno Patient Portal allows patients to view portions of their medical record, send a message to their care team, and view/pay bills. To sign up visit: Heno Patient Portal (henoportal.com)
Processing time:
Please allow sufficient time for processing. Turnaround time is up to 30 days according to Alaska state law.
Cost:
Flat Search Fee (Electronic/Paper): $25.00
Pages 1 – 30: $1.25 per page
Pages 31+: $1.00 per page
Max charge: $150
Payment:
Please follow the payment instructions on the invoice you receive with the records
Before Your First Visit
- Make a list of questions that you have to discuss on your first visit.
- List signs and symptoms that can be of importance to the therapist.
- Have in writing key past medical history, previous treatments, current medications, and other important information.
- Please call our office to verify your insurance benefits.
- Arrive 30 minutes early for your first appointment or free consult.
- Bring with you a copy of your insurance card and a photo ID.
What to Expect on Your First Visit
- You will register with our friendly front office staff, who will show you the clinic, bathrooms, coffee machine, and water cooler. The front office will help you navigate the insurance process and treatment program so you can focus on your recovery.
- You will meet with our physical therapist for the initial evaluation.
- During the evaluation, your physical therapist will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.
- Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate with your physical therapist if anything is hurting or bothering you during the examination.
- Your physical therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. They will also discuss the recommendations with you.
- There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
- You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many convenient appointment times, however, prime times can become busy, so it is best to book ahead your entire treatment plan if at all possible.
- Your therapist will write up their findings and treatment plan to submit to your referring physician or another medical professional who you choose.
- If you have any questions at any time, please do not hesitate to call. We want to ensure your satisfaction and full recovery.